FAQ - Common Questions

General information

  • What has to be considered with regard to interferences when installing the CCU or Homematic IP Access Point?

    Every electronic device or any current-carrying conductor builds up an electromagnetic field. These fields occur in a wide variety of strengths and frequency ranges.

    This applies in particular to objects that emit radio waves:

    • WiFi routers
    • DECT stations
    • TVs
    • Computers
    • Radio speakers and radio headsets
    • Audio and video systems
    • Alarm systems
    • Mobile phones and cordless phones
    • Microwave ovens
    • Electronic ballasts for fluorescent lamps
    • Audio baby-monitors
    • etc.

    These interferences can be substantially reduced by keeping a distance as large as possible between the radio components and those potential sources of interference.

    We recommend a free installation site for the Central Control Unit or Access Point without the above-mentioned sources of interference in direct vicinity (ideally at least 1 m distance), in order to achieve an optimal wireless coverage.